Service Box Missing Older Models

Just your normal general chatting in here..

Moderator: Moderators

Post Reply
Wul
Newbie
Posts: 5
Joined: Fri Jan 10, 2020 12:47 pm
Location: Bandung, Indonesia

Service Box Missing Older Models

Post by Wul » Fri Jan 10, 2020 12:57 pm

Hi, a long time lurker here, just registered because I didn't saw anybody posted about this.

Today when I open Service Box (public.servicebox.peugeot.com) it's missing technical documentations for older models (including 406) and only lists newer x08 and x008 model (also 107, 207, RCZ). Is anyone else experienced the same thing or is it a problem on my end?

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Sat Jan 11, 2020 8:46 am

I'm getting them, maybe they were doing some updates when you looked and it'll be ok now. Get back to us if it aint. Not that we could do very much if PSA decides to delete cars they no longer support...

Note to self: Always set a UK proxy when trying to log into Service Box or you'll spend 10 minutes clearing cookies again :evil:
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Sat Jan 11, 2020 8:55 am

Just been having a look about on Service Box (it's been a while), it now has options for Opel/Vauxhall (PSA-based) parts and accessessorieses. Oh, and Chevvy too, how the mighty have etc.
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

Wul
Newbie
Posts: 5
Joined: Fri Jan 10, 2020 12:47 pm
Location: Bandung, Indonesia

Re: Service Box Missing Older Models

Post by Wul » Sat Jan 11, 2020 12:02 pm

Image

Still nothing as of today. I also have filled out their "contact us" form yesterday, but so far no reply yet.

User avatar
Doggy
Mod with a 2.2 HDi, De-Fapped!
Posts: 10234
Joined: Mon Oct 13, 2008 11:49 pm
Location: Northants

Re: Service Box Missing Older Models

Post by Doggy » Sat Jan 11, 2020 1:16 pm

FWIW I get the same result as Steve

Your image looks very similar but as you say doesn't have all the models. Wonder if it's because yours is a 'new' account?
2002 HDi 2.2 Exec Estate, (2008-12)
2003 HDi 2.2 6-speed Exec Estate (2012-19)
2009 Citroen C5 2.0 HDi VTR+ Estate

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Sat Jan 11, 2020 2:30 pm

What about the spare parts catalogues, do you only get current cars in there too?
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

Wul
Newbie
Posts: 5
Joined: Fri Jan 10, 2020 12:47 pm
Location: Bandung, Indonesia

Re: Service Box Missing Older Models

Post by Wul » Sat Jan 11, 2020 4:13 pm

Doggy wrote:
Sat Jan 11, 2020 1:16 pm
FWIW I get the same result as Steve

Your image looks very similar but as you say doesn't have all the models. Wonder if it's because yours is a 'new' account?
I don't think it's a new account since I have been using it from about last year with no problem up until now.
steve_earwig wrote:
Sat Jan 11, 2020 2:30 pm
What about the spare parts catalogues, do you only get current cars in there too?
Yes, only current models.

Edit: I guess I should try to create a new account there

Edit 2: New account also only show current models

stevewalsh
2.0 16v
Posts: 116
Joined: Wed Apr 21, 2010 10:30 am
Location: SW France

Re: Service Box Missing Older Models

Post by stevewalsh » Sat Jan 11, 2020 6:46 pm

Have you tried using your VIN number in the search

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Sat Jan 11, 2020 7:09 pm

:arrowu: Good idea.

Also, you could try vacuuming out all the cookies. Sign out first obv.
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

Wul
Newbie
Posts: 5
Joined: Fri Jan 10, 2020 12:47 pm
Location: Bandung, Indonesia

Re: Service Box Missing Older Models

Post by Wul » Sun Jan 12, 2020 12:58 am

Clearing cookies and search by VIN doesn't work.

But I tried to create a new account using VPN to Australia and it works. So I guess they deliberately only shows current model for account based in Indonesia(?)

Anyway, thanks everyone.

Image

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Sun Jan 12, 2020 9:22 am

I'm glad you've got it sorted but does this mean there's no point in going to the dealers where you are for spares? Wow, that'd be pretty harsh :shock:
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

User avatar
rwb
3.0 24v
Posts: 2599
Joined: Thu Jun 17, 2010 7:53 pm
Location: Yorkshireman exiled in Salop
Contact:

Re: Service Box Missing Older Models

Post by rwb » Sun Jan 12, 2020 12:45 pm

I'm still seeing all models.

Although whenever enter a part to order (to check the price) the price is coming up as ***.

Current: 407 2.2 HDi 170 & C6 2.7 HDi.
Former: 406 1.9 TD; 406 HDi 90; 407 2.2 160; 307cc 180; 508 HDi 140.
Map of PeugeotForums users offering PP2k

Wul
Newbie
Posts: 5
Joined: Fri Jan 10, 2020 12:47 pm
Location: Bandung, Indonesia

Re: Service Box Missing Older Models

Post by Wul » Mon Jan 13, 2020 2:58 am

steve_earwig wrote:
Sun Jan 12, 2020 9:22 am
I'm glad you've got it sorted but does this mean there's no point in going to the dealers where you are for spares? Wow, that'd be pretty harsh :shock:
Well, last time I went to dealer most of the cars being serviced are 407, 307 (both of which not on the list) and 207. So I don't think they would reject older cars, particularly because around here sales of x08 are not as good as x07 and even more so when compared with x06.

User avatar
steve_earwig
Moderator
Posts: 19283
Joined: Thu Oct 04, 2007 6:09 pm
Location: Jastrebarsko, Croatia http://www.jastrebarsko.hr/lokacija/

Re: Service Box Missing Older Models

Post by steve_earwig » Mon Jan 13, 2020 9:45 am

That would really be short-sighted then. i wonder if they're using some different system for spares ordering. Hold on... Peugeot parts are also on citroen.service.com, maybe they're using that.

While I'm at it, on Service Box a D9 front grille badge is 23.81 GBP
Unskilled meddling sin©e 2007

2004 D9 2.0 HDi 110 Estate lhd VF38ERHZF81657352 - sold but being very well looked after.
1991 Yamaha TDM850 - fuel leaks galore!
2008 Toyota Recall4 2.0 VVTI ATM LHD JTMBH31V90D007261 - flimsy piece of crap.
1953 Matchless G3LS - It's alive!!

Post Reply